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よくあるご質問

  • Is it possible to do business with individuals?
    Member registrationCatalogWEB can be viewed.
  • Is there a fee for registering as a new member?
    We can issue estimates and invoices. Please apply using the inquiry form. At that time, please enter the address for the estimate/invoice.You will be able to view and print your receipt from 2 days after receiving the notification email. The publication period is within two weeks from the shipping date, so please download it as soon as possible. If you have any questions, please feel free to contact us. Contact us: service_jp@robotime.com  
  • I would like a catalog
    Member registrationCatalogWEB can be viewed.
  • Do you want to hide the wholesale price of your products?
    We do not shipproductsoverseas💦< /p> Please note that delivery of is limited to Japan only. In addition, this site is a wholesale site exclusively for transactions within Japan. Limited. For this reason, we strictly prohibit the sale of products purchased on this site outside of Japan.
  • Is there a minimum order quantity for the product?
    We do not shipproductsoverseas💦< /p> Please note that delivery of is limited to Japan only. In addition, this site is a wholesale site exclusively for transactions within Japan. Limited. For this reason, we strictly prohibit the sale of products purchased on this site outside of Japan.
  • Can I ship the product overseas (outside Japan)?
    We do not shipproductsoverseas💦< /p> Please note that delivery of is limited to Japan only. In addition, this site is a wholesale site exclusively for transactions within Japan. Limited. For this reason, we strictly prohibit the sale of products purchased on this site outside of Japan.
  • Can I receive an assembled sample for display?
    Member registrationCatalogWEB can be viewed.
  • Can I receive an estimate/invoice?
    We can issue estimates and invoices. Please apply using the inquiry form. At that time, please enter the address for the estimate/invoice.You will be able to view and print your receipt from 2 days after receiving the notification email. The publication period is within two weeks from the shipping date, so please download it as soon as possible. If you have any questions, please feel free to contact us. Contact us: service_jp@robotime.com  
  • What should I do if I receive a defective or defective product?
    We do not shipproductsoverseas💦< /p> Please note that delivery of is limited to Japan only. In addition, this site is a wholesale site exclusively for transactions within Japan. Limited. For this reason, we strictly prohibit the sale of products purchased on this site outside of Japan.
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